Here you can find more detailed information about each resource and end point in the Conversation Analyzer API.

This information includes:

  • Resources
    The resources are the objects, items, or things that the API returns. The Conversation Analyzer API returns Interactions and Status resources.
    Expand the resources to view a list of available methods. An Overview page provides a description of the resource.
  • Methods and end points
    The methods describe actions you can perform using the Insights Stats API on the available resources.
    Click a method/end point name to open a page that describes how to make a request including the required/optional parameters, and what to expect in a successful response.